1. Introduction
We value the privacy of our members, residents, visitors and website users. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you access or use our website at www.seacolonypalmcoasthoa.com (the “Site”) and when you engage in activities facilitated by the Site (such as maintenance requests, clubhouse rentals, committee membership, member directory, etc.).

By using the Site or providing us with your information, you acknowledge that you accept the practices described herein. If you do not agree, please do not use the Site or provide your personal information.

2. What Information We Collect
We may collect the following categories of information:

• Personal Identification Information: Name, mailing address, email address, phone number, date of birth (if applicable), household address, unit number, etc.

• Member/Resident Information: Household information, member directory data, property unit information, committee membership, amenity/reservation data, dues/assessment status.

• Financial/Payment Information: Payment account details, credit/ACH transaction data, billing address, payment history associated with dues, fees, rentals, etc.

• Website/Technical Information: IP address, browser type, device information, operating system, access times, and pages visited on the Site.

• Communications Data: Emails, messages submitted via contact forms, maintenance requests, feedback forms, survey responses.

• Usage Data: Interaction with services offered on the Site (e.g., bookings, reservations, downloads of documents).

3. How We Use the Information
We use your information for purposes including (but not limited to):

• Administering households, residents and members of the Association.

• Managing and collecting dues, assessments, charges, fees; processing payments and maintaining payment history.

• Operating, maintaining and improving amenities, reservations and clubhouse rentals.

• Facilitating committee membership, surveys, forms, votes and other governance-related activities of the Association.

• Responding to inquiries, requests, and communicating important notices about the Association or community.

• Enabling access to restricted member/household portals, directories, workflows, and document downloads.

• Monitoring and analysing Site usage to improve design, functionality and user experience.

• Complying with legal, regulatory or contractual obligations (e.g., disclosures required by law).

• Preventing fraud, maintaining security and protecting resident/member data.

4. Disclosure of Information
We will not sell your personal information. We may disclose your information as follows:

• To our service providers who perform functions on our behalf (e.g., website hosting, payment processing, document management).

• To affiliated professionals (e.g., property management, legal counsel, accountants) as needed for Association business.

• To relevant residents/households or members as part of the Association’s member directory, committee rosters or other community lists (in accordance with Association governing documents).

• In response to a legal obligation (e.g., court order, subpoena, governmental request).

• In connection with a merger, sale, transfer of assets or change in control of the Association (if applicable).

• For safety, security or risk management purposes (e.g., to protect rights, property, or safety of residents).

5. Cookies and Tracking
Our Site may use “cookies,” web beacons, tracking pixels or similar tracking technologies to collect usage data and improve Site performance. You can control cookies via your browser settings, but disabling cookies may affect the Site’s functionality.

6. Data Security
We take reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, misuse, alteration or destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information for as long as needed to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, enforce our agreements and for backup/archival purposes. After retention is no longer needed, we will securely delete or anonymize the information.

8. Your Rights and Choices
Depending on applicable law, you may have the right to:

• Access or request a copy of your personal information.

• Request correction or update of your information.

• Request deletion of your personal information (subject to legal or contractual obligations).

• Opt-out of certain communications (such as marketing or non-essential messages).

• Withdraw consent (where we rely on your consent) for processing your data (subject to continued necessity for legitimate purposes).

To exercise your rights, please contact us as indicated in Section 11 (Contact Us) below. We will respond within applicable timeframes.

9. Links to Other Websites
The Site may contain links to third-party websites not operated by us. We are not responsible for the privacy or content practices of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. International Transfers
If you are located outside the United States and submit information to us, your information may be transferred to, stored and processed in the United States. By providing your information and using the Site, you consent to that transfer.

11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be effective when posted on the Site and will display a new “Effective Date.” We encourage you to review this policy periodically. Continued use of the Site after changes indicates your acceptance of the updated policy.